FAQ

After logging in to your account, you will need to click on your user name which can be found in the upper right hand corner of the page. A small menu will appear and you should then click account info. You will now be able to see your application history!

If you have created an account in the past, you will need to click the LOGIN link in the upper right hand side of the page. You can do that here (https://www.hrapply.com/sugarhouse/HRLogix.app).  After clicking login, you will see the login screen. Directly below the password field you should click FORGOT PASSWORD.  Enter your e-mail address and a password reset will be sent to you!

You can also jump to the reset link here.https://www.hrapply.com/sugarhouse/AppForgot.jsp

Chances are that you have already created an account with us!  Try using the “forgot password” link and try any possible e-mails you have used. If this still doesn’t work, contact us at careers@Riverscasino.com and we will be happy to assist in resetting your password.

After you’ve logged in, you will see a field labeled apply history and the positions you’ve applied to most recently. Click on your username (email address) and then Account Info. You will now be able to change your personal information.

Be sure to click SAVE when you are finished to keep your changes.

You can only apply for a position once. If you did not meet the requirements the last time you applied, you will need to wait until the position is reposted in order to reapply.

Also, keep in mind you can only apply for 3 positions at a time! You may have met your limit.

Yes! If you have graduated from dealer school within the last 6 months, we recommend that you apply for an experienced dealer position.

If you have been a dealer at another casino any time in the last 5 years, you could qualify to deal at Rivers Casino! Please apply, so we can meet you!

Depending on your position, you may be required to apply for a gaming license. Once you have completed the application with the Pennsylvania Gaming Control Board, it can take up to 2-3 weeks to be approved before beginning orientation. Visit their website for more information: https://gamingcontrolboard.pa.gov/

We also require you to provide such things as residence history, background check (criminal history), employment history, and a positive drug screen test. Take the opportunity at your first interview to ask more questions.

On the day of the interview, it is important to make a great first impression! To do that, consider these three tips:

  1. Dress for Success
    One of the first things that an interviewer will notice is how you are dressed. It’s important that you show up looking your best! Remember, it is always better to be overdressed than underdressed. Please never wear shorts, jeans, or athletic shoes to an interview.
  2. Be on Time
    Make sure you have your directions printed or the address programmed Waze, so you’re ready the morning of your interview! Philly traffic can be unpredictable, so please give yourself extra time.
  3. Let You Personality Shine!
    We want to see who you are. Show us your energy and give us a glimpse into what makes you unique, personable and fun! We are looking for someone that has passion, energy and dedication – but doesn’t take themselves too seriously.

We are so honored to have thousands of applicants every month and we take pride in selecting the perfect candidates for each and every role that we fill. It often takes us to 2-3 weeks to complete all the interviews and extend offers. You may get an email or phone call regarding the outcome of your interview. If you have not heard from us 3 weeks after your interview, contact us at careers@Riverscasino.com.